Tag Archives: self-improvement

‘Fall back’ into a new habit

When we turn the clocks back the first weekend in November, it is easy to yield to the temptations of extra sleep or a lazy morning. Instead, seize the opportunity that the end of daylight saving time presents and ease into a productive new habit … Continue reading

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Command attention when you speak

It’s little wonder that some people choose to send an email instead of trying to hold a conversation. After all, people often are looking at their computers or smartphones when you try to speak with them. Forty-two percent of the readers who responded to last month’s poll said that’s their greatest annoyance when they try to talk with someone … Continue reading

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Houston, we have a problem: 5 ways to prepare for technology malfunctions

Murphy’s Law—“Anything that can go wrong will go wrong”—may never be truer than when you’re dependent on technology for a presentation. Most of your presentations likely will be glitch-free, however, it’s ideal to prepare for the worst-case scenario so that you can quickly recover when something inevitably goes wrong … Continue reading

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10 rules for writing emails

While email is certainly an efficient means of communicating, it often is a source of confusion, frustration and anger. Without the benefit of seeing body language and hearing voice tone, recipients can interpret your words as being hostile or condescending. That can lead to dissatisfied customers and conflict between you and your co-workers. With some care, you can write clean, concise, clear emails that convey your message and intent. Follow these ground rules … Continue reading

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The way you say it matters

Text and instant messaging are quickly catching up to email and phone calls as the most frequently used communication tools. More than 80% of the readers who responded to our poll last month said they use text or instant messaging daily, while everyone said they use the phone and email … Continue reading

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Clear your mind for what’s important

Make fewer decisions to make better decisions. Last year in The Organized Executive newsletter, we wrote about the problem of “decision fatigue,” and recently we’ve seen several articles that mention how people limit the decisions they must make daily … Continue reading

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Top 10 guidelines for using the phone at work

Phone calls continue to be one of the most dependable and effective communication tools. In a world where emailing and texting are becoming the most popular choices for reaching out to someone, the phone call is a more personal option. A quick call can be much more efficient than a round of emails, text messages or instant messages. They are crucial in maintaining customer relationships. And when face-to-face meetings aren’t an option, they are the only choice for addressing conflict, providing feedback, and discussing sensitive or confidential matters … Continue reading

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