Great leaders foster accountability
Are you a great leader?
A big complaint managers make is that their employees don’t take full accountability for the results of their work. People are quick to play the blame game or makes excuses for their short-comings, and because they don’t accept responsibility for their mistakes, they don’t learn from them—or make improvements.
Are you the type of leader that instills accountability among your staffers?
A great leader will:
- Take responsibility for team failures.
- Share credit for successes.
A great leader won’t:
- Blame team members.
- Punish employees for taking calculated risks that don’t succeed.
Follow this process to encourage your people to take ownership of everything they do—both the good and the bad:
- Admit when you are wrong. Far from making you appear weak, taking responsibility for your mistakes will build your reputation as a person of integrity.
- Analyze your role. When an employee fails, ask yourself what you could have done to prevent the mistake. Were your directions clear? Should you have provided additional training? Did you assign the task to the wrong person? Acknowledge your part when you talk with the employee.
- Don’t criticize others in public. When your team members err, focus the public discussion on overcoming the problem and preventing the same mistake in the future. If you must reprimand an employee or point out a fault, do so in private.
- Spread the credit. When others praise your team’s work, talk about how each member contributed to the success. Brag about your employees, not yourself. Their accomplishments reflect well on you.
Do you want to be a great leader, guiding your people to success? This article was pulled directly from the pages of Essentials Skills for Managers’ Success, a must-have resource, providing you with training in the most important management and leadership skills. You will discover how to:
- Speak with authority.
- Use questions effectively.
- Identify when to manage and when to lead.
- Set clear expectations for your staff.
Plus, you receive in-depth information sheets, covering these important leadership skills: