Category Archives: Workplace Training Center

Bringing zombies back to life: Ignite employees’ passion

Halloween is approaching, and it’s got us thinking about zombies at work—those lifeless people that just go through the motions, working for a paycheck, but never really feeling excited about their work or engaged in their day-to-day activities. While your employees should take some responsibility for fueling their passion on the job, you play a big role too. Follow these tips presented in Successful Onboarding: Making New Hires’ First 90 Days Count to spark employees’ passion early on—and keep it burning … Continue reading

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Assessment: Do People Want to Join Your Organization?

Before you begin recruiting, give some thought to why top talent would want to work for you and your organization. No matter how effective you are at sourcing top-quality job candidates, you still have to offer some substance. Consider these factors … Continue reading

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Top 10 guidelines for using the phone at work

Phone calls continue to be one of the most dependable and effective communication tools. In a world where emailing and texting are becoming the most popular choices for reaching out to someone, the phone call is a more personal option. A quick call can be much more efficient than a round of emails, text messages or instant messages. They are crucial in maintaining customer relationships. And when face-to-face meetings aren’t an option, they are the only choice for addressing conflict, providing feedback, and discussing sensitive or confidential matters … Continue reading

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