Smart practices for smartphone users

Smart practices for smartphone users

Last month’s reader poll shows how important smartphones have become to us in just a few years. We asked: “If you had to give up every gadget but one, which would you keep?” Smartphones edged out every other choice, with 35% of respondents saying that is the gadget they would keep.

Equal numbers chose “Desktop computer” and “Laptop computer,” at 31%. Only 5% said they would rely on a notebook or iPad.

If your smartphone is an essential tool, make sure that it is ready when you need it. Symantec’s annual Internet Security Threat Report, released last week, warns that security threats to mobile devices are growing.

Follow these best practices for smartphone security:

  • Clear data. Work with your IT department to ensure that data is wiped from your phone. A program that allows you to wipe a phone after it is lost may not be enough. Remember, those emails you exchange by phone could include confidential information.
  • Synch often. Ensure that even if you lose the phone you can access the information from it, such as your contacts.
  • Connect carefully. Don’t leave your Bluetooth system on unless you are using it, and be wary of connecting to free WiFi hotspots. Those can open your phone up to malware and hackers.
  • Download safely. Scrutinize the source before you add a new application, which could contain malware. Some infected apps masquerade as cheaper versions of popular programs. Also check your phone bill carefully. One type of malware uses compromised phones to call or text numbers that generate payments. Even snapping a QR code could add malware to your phone.
  • Set a password. The seconds it takes to enter the password are worth it to protect your phone, even if you don’t think there’s anything sensitive on it. One executive we know had a bad habit of leaving his unprotected phone lying unattended around the office—until a prankster co-worker reset the phone to a different language.


Polite, Professional and Promotable:

Etiquette for Today’s Workplace

It’s all too easy to let common workplace courtesy and business etiquette go by the wayside, especially during busy or hard times. However, doing so is a huge mistake. If employees fail to show respect for one another’s ideas, opinions, space, and mental and physical health, teamwork, collaboration, productivity and innovation suffer.

If that’s not bad enough, when people witness others’ rude behavior, they are much more likely to act rudely themselves. So one person’s bad habits can have a ripple effect through the whole team.

Polite, Professional and Promotable: Etiquette for Today’s Workplace teaches you business etiquette ground rules both for dealing with technology and for dealing with people. Follow them, and you will prevent conflicts, build stronger work relationships, present a polished and professional image, and be seen as a role model.

Everyone—from frontline employees to C-level executives—plays an important role in ensuring that your workplace is one of civility, respect and courtesy. Completing this training will ensure that you are doing your part to foster that type of environment.

Learn more!


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